Many consumer offerings seem too good to be true or feel designed to trap you in red tape when you try to use them. But here’s one that’s actually worth your attention – read on!
The Emergency
On a hot Thursday, one of our Miami AC service customers was out with the family for the morning, only to return to an 80°F house and an air conditioner blowing hot, humid air. The cause: A failed compressor.
Compressor replacements are notoriously expensive, sometimes costing as much as a whole new unit.
Tectio Technology in Action
Our Sentinel captured the failure and we knew before dispatching a technician it was an issue with the compressor. Based on the data we also noticed the circuit breaker had tripped, so we were hopeful we could reset it and kick start the compressor again during our evening visit. Unfortunately that wasn’t the case, so a compressor replacement became necessary.
Thankfully, the compressor itself ($1,200+) was still under the manufacturer’s warranty, so we picked one up to complete the replacement the following day. The job was complex, and labor and materials costs for the replacement still totaled $1,400.
An AC Repair Protection That’s Actually Worth It: FPL SurgeShield
If you live in a place like Florida, you’re not going to be surprised by reports about power blips and outages, surges, or disruptions in general on the utility. These issues are mostly caused by frequent lightning strikes and weather events like high winds or trees touching power lines. Lightning or brief outages can trigger surges that push voltage to unhealthy levels.
For Florida Power & Light customers, there’s an inexpensive program to help protect your equipment from the damaging effects of the above issues, while also covering any repair or replacement costs if something does fail due to a utility issue: FPL Home & Commercial SurgeShield.
Here’s how it works: If your service professional finds the grid caused a failure and you can pinpoint the time of disruption that matches their records, you can get all repair costs reimbursed. The complexity lies of course in both determining the cause of the failure and the time of it, something often very difficult to do.
FPL SurgeShield Program
Monitoring Delivers: $1,400 Saved
With the data to prove the utility issue at the specific date and time, and the customer’s FPL SurgeShield coverage, we were able to submit a request for reimbursement for the full $1,400!
So next time you’re Googling “AC repair near me”, think of Tectio – we’ll help you get back on your feet, and maybe even manage to get it done for free.
